IMPORTANT UPDATE
ACP Program to potentially end April 2024.
On January 11, 2024, the Federal Communications Commission announced that it is taking steps to end the Affordable Connectivity Program by April 2024 due to possible depletion of federal funding. If Congress does not appropriate funding for the program, the $30 discount on mobile and home internet services for eligible households will no longer be available.
New enrollment to the program will no longer be accepted from February 8, 2024 and onward.
As early as May 1, 2024, all plans under the ACP will revert to standard rates. Please check your email for updaters.
If you have any questions, call us at (671) 922-4483 [GUAM] OR (670) 682-4483 [CNMI] or click on “LiveChat” button to chat with a Customer Service Representative.
IT&E continues to offer special rates and discounts to help you save on your home internet and mobile services, including:
Formerly the Emergency Broadband Benefit Program, the Affordable Connectivity Program is a benefit program under the Federal Communications Commission that helps ensure that households can afford the broadband they need for work, school, healthcare and more.
A household can only get one benefit, not per person, for internet service. A qualified consumer cannot give their benefit to another person, if that other person qualifies.
Subscribers enrolled in the Emergency Broadband Benefit before or by December 30, 2021 will continue to receive the original $50 discount under this program until March 1, 2022. After this date, the ACP discount of $30 will apply. Any household that qualified for the EBB Program due to financial impacts from the pandemic, will have to reapply to receive the discount under the ACP. All others will be automatically migrated to the ACP and no action is needed.
| Internet Speeds | Regular Price | ACP Price |
|---|---|---|
| 50mbps (CNMI) | $95 | $65 |
| 25mbps (Guam) | $50 | $20 |
| 50mbps (Guam) | $60 | $30 |
| 75mbps (Guam) | $75 | $45 |
| Internet50Mbps | 4G LTE Mobile Data | ||
|---|---|---|---|
| 10GB | 20GB | Unlimited | |
| Regular Price | $130 | $140 | $173 |
| ACP PRICE | $100 | $110 | $143 |
| Plan | Regular Price | ACP Price |
|---|---|---|
| 10GB Plan | $35 | $5 |
| 30GB Plan | $55 | $25 |
| Unlimited Plan | $80 | $50 |
| Plan | Regular Price | ACP Price |
|---|---|---|
| 20GB Plan | $30 | FREE |
| 50GB Plan | $50 | $20 |
Who is eligible
- Customers who are currently on the Lifeline Program
-
Participates
- in certain assistance programs, such as SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, or the Lifeline Program;
- Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program;
- Received a Federal Pell Grant during the current award year
Based on Your Income
You can get ACP if your income is 200% or less than the Federal Poverty Guidelines (see the table). The guideline is based on your household size.
| Household Size | Income Levels |
|---|---|
| 1 | $29,160 |
| 2 | $39,440 |
| 3 | $49,720 |
| 4 | $60,000 |
| 5 | $70,280 |
| 6 | $80,560 |
| 7 | $90,840 |
| 8 | $101,120 |
| For each additional person, add: | $10,280 |
How to apply
- Step 1: Visit https://acpbenefit.org/ to check if You Qualify
- Steps 2: Click APPLY NOW
- Step 3: Provide your eligibility confirmation to IT&E the following ways:
- • Upload your document here
- • Visit our IT&E store
Interested to know if you qualify for the Affordable Connectivity Program?
Enter your contact information and a Customer Service Representative will be in touch.
Lifeline Program Subscribers
You or someone in your household may also qualify for the ACP if you meet one of the following requirements for the Lifeline Program:
- Supplemental Nutrition Assistance Program (SNAP) (Food Stamps) or
- Supplemental Security Income (SSI) or
- Medicaid or
- Federal Public Housing Assistance (FPHA) or
- Veterans Pension or Survivors Benefit Programs
Customers who do not receive any of the federal assistance above may still qualify for the Lifeline Program if their annual household income meets the income level requirements:
| Household Size | Income Levels |
|---|---|
| 1 | $29,160 |
| 2 | $39,440 |
| 3 | $49,720 |
| 4 | $60,000 |
| 5 | $70,280 |
| 6 | $80,560 |
| 7 | $90,840 |
| 8 | $101,120 |
| For each additional person, add: | $10,280 |
Current Lifeline Program subscribers are automatically eligible for the ACP.
To begin receiving the benefit, Lifeline Program subscribers must give IT&E consent to update their account information by clicking above.
Frequently Asked Questions
What is the Affordable Connectivity Program (ACP)?
The Affordable Connectivity Program (ACP) provides eligible households with a $30/month discount on broadband services.
Broadband services include:
- 25mbps, 50mbps Internet bundle plan (CNMI Only)
- $35/ 10 GB, $55/ 30 GB, and $80/Unlimited Mobile Data Plans (Guam, CNMI)
- $50/50 GB Data-only plan (Guam, CNMI)
How long is the Affordable Connectivity Program available?
The Affordable Connectivity Program is a permanent program with no ending date at this time.
How do I apply for the Affordable Connectivity Program?
Step 1: Visit https://acpbenefit.org/
Step 2: Click APPLY NOW
Step 3: Provide your eligibility confirmation to IT&E in one of the following ways:
Visit our IT&E store
What documents are needed to apply for the Affordable Connectivity Program?
Required documents may include:
- Proof of identity,
- Proof of residential address,
- Household worksheet,
- Proof of emancipated minor,
- Proof of program/income, or
- Proof of life.
Can I apply for the Affordable Connectivity Program even if I’m not a Lifeline Program subscriber?
Yes! If you are not a Lifeline Program subscriber, you can enroll in the Affordable Connectivity Program by applying online with at acpbenefit.org. Then, present your letter of approval to an IT&E store representative or upload here.
If I qualify for the Affordable Connectivity Program, when do I sign the consent form?
Eligible applicants who want to participate in the Affordable Connectivity Program must opt-in to the program by signing a consent form.
Present your approved document or email to our IT&E store representative. There are two ways you can opt-in to the Affordable Connectivity Program:
1.Via the IT&E website – fill out the consent form, select acknowledge electronic signature and click submit; OR
2.Visit the IT&E Store
Can I receive the Affordable Connectivity Program discount by submitting the online consent form only?
To receive the benefit, you most complete both steps:
- Apply online at acbpenefit.org and submit approval letter to IT&E online or in-store; AND
- Complete Consent form and submit to IT&E.
My child has been receiving FREE or Reduced-Price school lunch program prior to the pandemic or before February 29, 2020, am I eligible for the EBB program?
Yes, you may be eligible for the $50 EBB discount. Please apply at https://getemergencybroadband.org/ and present your approved document to any IT&E store.
If I am applying for a new Lifeline Program and received an approved qualifying email or notice, can I be enrolled in the Affordable Connectivity Program?
Please present your approved document or email to our IT&E store representative to enroll in the Lifeline Program.
Then, you will be required to sign the Affordable Connectivity Program consent form to enroll in the program.
When will I see the Affordable Connectivity Program discount on my billing statement?
The $30 Affordable Connectivity Program discount will be applied to the following billing statement after all required documents are submitted to IT&E.
How much do I pay for my service after the Affordable Connectivity Program is applied?
| Internet Speeds | Regular Price | ACP Price |
|---|---|---|
| 50mbps (CNMI) | $95 | $65 |
| 25mbps (Guam) | $50 | $20 |
| 50mbps (Guam) | $60 | $30 |
| 75mbps (Guam) | $75 | $45 |
| Internet50Mbps | 4G LTE Mobile Data | ||
|---|---|---|---|
| 10GB | 20GB | Unlimited | |
| Regular Price | $150 | $160 | $193 |
| ACP PRICE | $120 | $130 | $163 |
| Plan | Regular Price | ACP Price |
|---|---|---|
| 10GB Plan | $35 | $5 |
| 30GB Plan | $55 | $25 |
| Unlimited Plan | $80 | $50 |
| Plan | Regular Price | ACP Price |
|---|---|---|
| 20GB Plan | $30 | FREE |
| 50GB Plan | $50 | $20 |
Rates do not include USF, device, and other charges that may apply.
What can the $100 discount on a tablet be used for?
The Affordable Connectivity Program provides eligible subscribers with a one-time discount of $100 off one tablet per household.
Can I opt to purchase only a tablet and not sign up for the internet or data-only service?
The Affordable Connectivity Program requires that you have an active internet or data-only service plan to purchase a table with the $100 credit.
What if I was enrolled in the Emergency Broadband Benefit Program before on December 30, 2021.
Subscribers enrolled in the Emergency Benefit Broadband Program before or by December 30, 2021 will continue to receive the original $50 discount under this program until March 1, 2022. After this date, the ACP discount of $30 will apply. Any household that qualified for the EBB Program due to financial impacts from the pandemic, will have to reapply to receive the discount under the ACP. All others will be automatically migrated to the ACP and no action is needed.
